FAQ'S

You decide which areas you want to receive alerts for police activities (laser, radar controls, speed cameras, license and registration etc). Either of these services will provide you information regarding where you can get the cheapest fuel. You simply send an activation code to our number and you will start receving messages. At any point you can send an stop code and cancel the service. Thereby you avoid paying out large monthly or yearly fees. Areas chosen by you can br changed at all times to suit your specific requirements For example, if you are in the Melbourne CBD, you can select messages for that area. If you are planning to drive from Geelong to Melbourne you can activate messages for Highway M1 Geelong Melbourne. Once arrived at your destination, you can simply cancel messages for that route.

• How do I subscribe to Road Info?

At this stage people can just activate areas, and you will be charged by your phone company.

• How do I find out which areas I can activate?

Send LIST VICTORIA to 1979 0000, and you will receive a list of the different areas and short codes for your state. Or check out Areas/Shortcodes.

• Where does Road Info get the information from?

We get our information from drivers who are constantly on the road in the areas which we cover and from subscribers like you. Always remember to report police activities (e.l. mobile speed cameras, laser and radar traps, license and registration checks) to our support hotline.

• What does it cost to receive an SMS from Road Info?

When you subscribe to our service, you will be charged 55 cents for each message you receive. All charges will be billed directly through your mobile phone provider. Today's penalties for speeding can be expensive at best, at worst, you could get your license suspended if you have a speed 25 kph higher than the legal limit where caught. Speeding fines range from $135 for 10 kph over the limit and up to $387 if you are 44 kph over. You really don't want to know the fines for 45 kph or more over the limit!!

55 cent Vs $$$ ...... The answer is easy

• Can you guarantee that you know of all current speed traps?

We cannot guarantee to provide 100 % coverage of all speed traps in the geographical areas where we operate and we encourage safe driving at all times.

• How do I start using Road Info's services?

Go to the Message menu on your mobile phone, select Text, then New message, write ALERT + Short code for desired region/city/highway using the alphanumeric keypad on your mobile phone, press OK, enter 1979 0000, our Short Code phone number, no area code is required. Press Send. An example. Write: ALERT "SHORT CODE" and send it to: 1979 0000
Read More here.

• How do stop subscription at speedwarnings?

Go to the Message menu on your mobile phone, select Text, then New message, write STOP + Short Code for desired region/city/highway using the alphanumeric keypad on your mobile phone, press OK, enter 1979 0000, our Short Code phone number, no area code is required. Press Send. You are now logged OFF your desired region/city/highway and you will receive a text message confirming this. If you would like to log OFF all areas just send STOP to 1979 0000.

• Is there a charge when logging ON?

There is NO charge when logging ON. Your operator will charge you for an ordinary text message according to your contract with Telstra, Optus, Vodafone, Virgin or 3.

• Is there a charge when logging OFF?

There is NO charge when logging OFF. Your operator will charge you for an ordinary text message according to your contract with Telstra, Optus, Vodafone, Virgin or 3. You can call directly to out hotline and cancell stop subscription to road infos services.

• Will I receive a confirmation after logging ON/OFF?

Yes, you will receive a text message confirming your subscription and your chosen region/city/highway.

• How can I get in contact with Road Info service?

You can call our support hotline 1300 1979 00, using the CONTACT US section or send us an e-mail at: info@speedwarnings.com

• Can I subscribe to more than one area and/or highway?

Yes, you can subscribe to as many areas and/or highways you want.

• How can I get information on my current subscriptions?

Send LIST to 1979 0000, and you will receive an overview of all your subscriptions with us>

• How many text message alerts will I receive?

It depends on how many areas and/or highways you subscribe to. You will receive text message alerts as long as you are logged ON. Remember that you can log OFF anywhere and at any time sending STOP.

• Do I need any special equipment?

All you need to receive text message alerts from us is a mobile phone with a Australian subscription, either pre-paid or contract.

• Does it matter which mobile phone operator I'm with?

No problem. Our service is provided to all major mobile phone operator in Australia, like Telstra, Optus, Vodafone, Virgin and 3.

• Is Road Info and it's service legal?

Road Info is primarily a road safety warning service and is completely legal in Australia. Road Info cannot guarantee to provide 100% coverage of all mobile speed cameras and/or traffic information at all times and safe driving is always encouraged. Road Info does not condone or encourage driving above Australian road speed limits or driving under the influence of drugs or alcohol. Road Info strongly urges the use of a legal hands free mobile phone kit whilst driving, and recommends you pull over before sending or reading an SMS message.

• What is Extras Pack?

A Prepay Extras Pack is additional value which you can attach to your Prepay account. This pack gives Prepay Cap customers the freedom to access premium sms services. Using this service helps you to not use more money than you really want.

• How to buy / recharge extra pack?

Vodafone:
Recharging with a Prepay Extras Pack

Recharging with an Extras Pack works the same as a normal Vodafone recharge. When selecting a recharge amount, Extras Packs will be presented as a separate option.

You can top-up your account if you register a credit card. To register call 1555 free call from your Vodafone mobile within Australia or visit www.vodafone.com.au

// HELP / FAQs